App Support & Maintenance

Customised maintenance services designed to build next-gen IT organizations

Application maintenance services that minimize risk, ensure reduced costs and improve ROI by not letting maintenance costs eat into the development budget

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Application Maintenance and Support for
Transforming Business

Adopt an advanced approach inclusive of on-call production support, proactive maintenance, bug-fixing, enhancements, user support and training

Application Development and Maintenance Services

Deploy skilled professionals to apply their expertise to stabilize your application, optimize provided services and application improvement. Services include expansion and/or modification of application functionality, debugging and creating supplementary features.

With two decades of application development and maintenance experience, we have enlisted qualified specialists who provide predictable results and a high, consistent level of service quality. With an innovative approach towards application management we envisage effective edgy application support and maintenance.

Enable High-performing Applications – for Customers of Tomorrow

  • Meet your changing business processes with value-driven application support operations and increase efficiency
  • Enable service-oriented culture in application maintenance and support to improve cycle time of processes
  • Enrich quality of experience for your business users
  • Make Self-funded IT transformation initiatives a success with reduced operating costs

Application maintenance and Support Services

With bespoke maintenance services, free in-house IT resources to focus on core business, improve response and resolution timeframes and achieve smoother introduction of new products and upgrades to customers

Application Maintenance

Utilize portfolio-based tactics pertaining to technology, information planning, public and services by taking your unique business objectives, methods and applications into consideration.

Performance Monitoring

Ensure high-accessibility and higher performance of your applications by addressing issues pertinent to maintenance and monitoring, solving bottlenecks and proactive consideration of customer feedback.

Application Improvement

Jump from ‘it works’ on a cloud server to an actual production environment setting. Sacle-up/down your server settings to ensure optimum performance of your software through application improvement.

Application Re-engineering

Overcome the challenges faced by programmers and maintenance engineers when it comes to serving legacy applications. Deploy re-engineering services to transform legacy applications.

Application Migration and Integration

Optimize IT environments for improved performance and higher productivity with top-notch solutions that seamlessly integrate business applications, data and systems.

Application Support

Identify issues and locate vulnerabilities before occurance. Find solutions that ensure consistent delivery of value and add to organizational efficiency with customized application support services modules.

Levels of Support We Offer

Evoke multi-tier support and maintenance services that can be adjusted flexibly to business needs

Level 1

Cover basic support and trouble shooting. Monitor system availability and performance. Conduct back office activities like password resets and end-user communication.

Level 2

Configure servers, deploy monitoring teams, enlist DevOps services and move IT infrastructure to the cloud to restore system as soon as possible.

Level 3

Fix complex technical issues like fixing bugs, performance audits, code reviews, feature implementation and other source-code related changes.